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Cozy Faux

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FAQ

How do I place an order?

To place an order by phone, please call 877.766.2699 ( 877 Soo.Cozy) from 9:00 am to 6:00 pm pacific standard time.

To place an order, by e-mail, write to orders@cozyfaux.com. In your e-mail, include your name, address and phone number along with the item/s that you are ordering. Also include the method of payment you will be using -- but do not send credit card information, please call with that..

Order online here via our secure online store!

Cleaning Instructions

To insure the long life of your Faux Paw Furs' fake fur, it must be laundered correctly. All fur fabrics are 100% acrylic, and throws, blankets, comforters, bedspreads and stoles are lined in polyester satin or faux suede.

Machine wash on “delicate” in COLD water. Use the machine’s shortest cycle and an ordinary bleach-free detergent. Air or line dry only. DO NOT PUT IN THE DRYER!!! Even the lowest dryer setting, including "fluff", will permanently damage this fake fur. Once dry, take item outside and vigorously shake free any loose fur fibers. Do Not Dry Clean. Dry cleaning chemicals will reduce softness.

Why are the care instructions so important? Our faux materials are comprised of very, very thin acrylic fibers and since acrylic is a polymer, it contracts when exposed to heat. Have you ever thrown something plastic into a campfire and watch it will curl up and shrink? This is exactly what will happen to your throw. The fibers will curl and become very matted, ruining the material. Avoid this by following the care instructions above.

Are Cozy Faux blankets safe for infants?

For your child's safety, Cozy blankets, like any blanket, should not be left with an infant or baby while unattended or left in a crib w/ the baby present.

What methods of payment do you accept?

Visa, MasterCard, American Express, money orders, cashier's checks, personal checks and US cash.

Does fake fur shed?

Yes. Fake fur does shed, especially in the beginning. Once all of the loose fibers are discarded, the fur shouldn't shed anymore. To encourage shedding, wash the fur. For full washing instructions, click here. If shedding persists, brush the fur like you would brush a cat. A final suggestion would be to use a masking tape lint roller rolled against the grain of the fur. Each of these methods will shed loose fibers.

Is faux fur as warm as real fur?

The R-value, how heat retention is measured, of faux fur and animal fur is actually about the same. Individual fibers trap body heat, whether they're fabric fibers or an animal's skin.

Are your faux fur throws flammable?

No. To the contrary, they are flame resistant. As explained earlier, the fibers will curl, but they will resist flames and not drip.