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Cozy Faux

Our Newsletter


Customer Service

Return Policy

Cozy Faux does not allow returns. We have found that for medical reasons this policy is in the best interest of you, our customer. If you receive a product that has a defect, you must notify us within 5 business days to arrange for a replacement.

Online Store Policy

We always strive for excellence. Occasionally, however, errors on the site may occur. We will do our best to be sure pricing is accurate and up to date. If, however, there is an error in price on the site, we will notify you immediately. You will have the option to cancel you order at no charge.

Sales Tax

California residents must pay 9.75% sales tax.

Privacy Policy

We value your privacy! We will not disclose personal information to third parties. Your email address will be used to contact you regarding purchase you made or to let you know about any specials we may have. You will be able to withdraw your name from our mailing list at any time.

Shipping

All items are shipped FedEx or UPS ground unless otherwise requested and usually takes up to 6 days. Residents of Alaska, Hawaii and Puerto Rico, as well as international customers, will have shipping rates quoted to them separately.

You may choose a more expedited option via UPS, such as Next Day Air, 2nd Day Air, or 3rd Day select, but you will need to contact us first for those shipping options and you will incur additional shipping charges.

Shipping costs are based on total costs of your order (standard shipping charge), which will be shown in your shopping cart.

The chart below details our normal shipping and handling charges via UPS.

Order Value
Shipping Charge
$0.00 - $50.00 $10.00
$50.01 - $100.00 $14.00
$100.01 - $150.00 $18.00
$150.01 - $200.00 $22.00
$200.01 - $300.00 $25.00
$300.01 - $400.00 $28.00
$400.01 - $500.00 $31.00